Full-Time Information Technology Management Job for the HQ USAF and Support Elements
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The primary purpose of this position is to serve as a senior systems administrator with responsibility for planning and coordinating the installation, testing, modifying, upgrading, operation, troubleshooting, and maintenance of hardware and software systems.
THIS POSITION HAS BOTH BASIC QUALIFICATION AND SPECIALIZED EXPERIENCES: Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
BASIC REQUIREMENTS: Must have a bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
For this position individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE FOR GS-12: At least one (1) year of specialized experience at the next lower grade GS-11 or equivalent.
My experience includes systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods, and project management principles and methods sufficient to plan and coordinate the installation of new products or equipment; configuration management methods and techniques for integrating information system components sufficient to install and maintain software and hardware, optimize functionality of systems, and diagnose and recover failed systems; troubleshooting of complex computer system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.
I have experience involving the integration of system components sufficient to optimize system performance; new or revised policies, practices, and technical management guidelines to provide advisory services, consultation, technical assistance, and training.
My experience involves the ability to work closely with management officials to ensure seamless implementation of systems; identify and anticipate server performance, availability, capacity, or configuration problems; resolve installation problems; identify and mitigate security vulnerabilities and risks; and maintain server integrity and availability; modify existing systems and relate all aspects of the work to overall system requirements, advise on and implement new technology, and offer alternative approaches in operating systems development and/or problem resolution; stay well informed on rapidly changing technology, to evaluate its possible impact on organization missions, and to develop strategies to satisfy requirements; develop formal and informal training session materials/user instructions or manuals and to present training which enables customer understanding and operation.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Applicants must have served at least 52 weeks at the GS-11 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral.
TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.Knowledge of the principles, methods, and practices for integrating information system components sufficient to plan,coordinate, and administer computer systems, and optimize systemperformance.
2.Knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimumperformance of the system.
3.Knowledge of performance tuning tools, database management, and project management methods sufficient to optimizesystems performance, troubleshoot database performance problems, and perform a wide range of systems administrationfunctions.
4.Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade,troubleshoot, test, and maintain those systems; to optimize the functionality and performance of systems; and to ensure theavailability, integrity, efficiency, and reliability of servers.
5.Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems tosolve complex problems, provide support that minimizes interruptions in service to customers, and maintain liaison withindustry and other activities to provide awareness of state-of-the-art technology.
6.Ability to communicate orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).
Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.