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The primary purpose of this position is to: Perform a full range of administrative and technical supervisory duties supervise a group of individuals as the Change Management Flight Director.
GS-2210-12 (and above) Specialized Experience: Individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience which includes knowledge of IT management information systems and applications technology to provide subject matter expertise regarding mobile, desktop, remote, and VTC capabilities; knowledge of Information Technology Infrastructure Library (ITIL) sufficient to evaluate new and emerging IT security methods and principles, the feasibility of proposed new systems and applications projects; and to perform activities to ensure successful integration with existing and anticipated mission solutions in the IT environment.
This definition of specialized experience is typical of work performed at the GS-12 grade/level or equivalent in the federal service.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Applicants must have served at least 52 weeks at the GS-12 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral.
TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: In-depth knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance.
Ability to communicate orally and in writing.
Knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.
Knowledge of performance tuning tools, database management, and project management methods sufficient to optimize systems performance, troubleshoot database performance problems, and perform a wide range of systems administration functions.
Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, rest, and maintain !hose systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers.
Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems provide support that minimizes interruptions in service to customers, and maintain liaison with industry and oilier activities to provide awareness of state-of-the-art technology.
Ability to inspire, motivate and guide others toward goal accomplishment.
Leadership ability, including the ability to coach, mentor and challenge subordinates; ability to adapt leadership style to a variety of situations; and ability to model high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.
Knowledge of and ability to apply procedures, requirements, regulations, and policies related to specialized expertise in the work of the unit, including the ability to maintain credibility with others on technical matters.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).
Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.