This position is located at the Navy Gateway Inns & Suites operation at Joint Base Pearl Harbor & Hickam.
The purpose of this position is to provide adequate and timely custodial services to guests.
FACTOR 1. KNOWLEDGE REQUIRED BY THE POSITION Able to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required.
Must be able to communicate clearly and effectively in English both verbally and in writing, with management, staff, and guests.
FACTOR 2. SUPERVISORY CONTROLS The incumbent performance duties under the direct supervision of the leader/supervisor who assigns work, approves leave, and evaluates performance of the incumbent.
The leader/supervisor makes selected continuing or individual assignments by indicating generally what is to be done, the limitation, quantity, and the priority or deadline of assigned work tasks.
Recurring assignments are carried out independently without specific instructions.
Situations involving unfamiliar problems not covered by instructions are referred to the supervisor for resolution.
Work assignments (completed and in-progress) are spot-checked on a daily basis via documented inspection reports to assure that work practices, techniques, records, and other functions are technically accurate and in compliance with instructions.
FACTOR 3. GUIDELINES The incumbent works under normal supervision.
Incumbent is expected to perform daily work on own initiative and carry out assignments in accordance with DOD and Navy regulations.
The leader/supervisor will provide suggestions for handling unusual situations.
FACTOR 4. COMPLEXITY The operations conducts business 24 hours a day, 365 days a year.
Customer service is of the foremost importance in this position.
Custodial workers may work various shifts.
The incumbent, over a period of time, may be required to work each shift and must be trained to accomplish a variety of tasks.
Oahu Wide Only