Congress created the Office of the Special Inspector General for Afghanistan Reconstruction (SIGAR) to provide independent and objective oversight of Afghanistan reconstruction projects and activities.
SIGAR conducts audits and investigations to promote efficiency and effectiveness of reconstruction programs and detect and prevent waste, fraud, and abuse.
About the Position: This position is located in the Arlington, VA Office of the Special Inspector General for Afghanistan Reconstruction (SIGAR).
Temporary travel to Afghanistan may be required.
Temporary appointment may be extended upon organizational approval.
The incumbent will serve as the technical specialist in support of hardware/software, inventory management, and technical resource acquisition services and configuration management support.
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND Experience required: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job.
Specialized experience is defined as: providing technology support and knowledge of computer software/hardware and high level of insight into the operation of Joint Service Provider.
Some federal jobs allow you to substitute your education for the required experience in order to qualify.
For this job, you may qualify if your education meets one of the definitions below: A. Possess a Ph.D. or equivalent doctoral degree or at least three (3) years of progressively higher level graduate education leading to such a degree from an accredited college or university that is directly related to the work of the position.
(Note: You must attach a copy of your transcripts.) B. Have some specialized experience as described above, but less than one year; and have graduate level education in excess of a Master's Degree but less than the level of graduate-level education as described in A; and have computed the percentage of the requirements that you meet, and the total is at least 100.
(To compute the percentage, divide your total months of qualifying experience by 12.
Then divide your semester hours of graduate education by 36.
Add the two percentages.
The total percentage must equal at least 100 percent to qualify).
(Note: You must attach a copy of your transcripts for verification.) You will be evaluated on the basis of your level of competency in the following areas: Extensive knowledge of an integrated LAN environment OR Microsoft Certified Product Specialist, or A+ Certification or experience with hands-on working knowledge in MS Windows, Microsoft Office, Antivirus Utilities; experience with a variety of network topologies; peripheral equipment and associated software repair, installation, and configuration.
Experience within a Windows environment, MS Office, MS Exchange, Antivirus Utilities, Remedy experience desired.
A minimum of 2 year within the last 3 years must have included microcomputer hardware and software support.
Security + desired.
High-quality verbal, written, and public relations skills a must.
The incumbent must have a broad knowledge of advanced hardware and software systems and computer techniques, requirements, methods, sources, procedures, and performance measurement tools, management principles and policies and standards relating to telecommunications and computer hardware and software systems.
As staff specialist, must have expert knowledge of a variety of computer and telecommunications systems to recommend methods for enhancing information management programs through modifications and application of evolving technology.
Knowledge of analytical techniques and automated tools to perform assignments (at minimum, the ability to use database management, spreadsheets, graphics, and communication applications software).
Ability to communicate written and oral instructions in clear, concise and logical terms when presenting recommendations and conclusions.
Ability to establish and maintain excellent working relationships with personnel within the SIGAR and at the JSP levels of command as well as Department of State (DoS) to ensure accomplishment of objectives in areas of assigned responsibility.